CANCELLATION POLICY
Home Inspection appointments are fixed appointments that are blocked off for the day and time. That generally means that we aren’t able to schedule someone else’s inspection at the same time or replace your inspection with someone else’s last-minute.
1
Cancellations must be made 24 hours in advance
It’s your responsibility to make sure the selling parties are ready for the inspection on the agreed date and time. Cancellations with less than 24 hours notice will be charged a standard $130 Trip Fee.
2
The Inspection Agreement must be signed
The Pre-Inspection Agreement must be signed within 1 calendar day or risk losing your inspection timeslot.
3
If you are a realtor scheduling for your customer
Please schedule an inspection when you know your offer has been accepted. Scheduled inspections for properties with offers not accepted often result in cancellations and confusion in our scheduling.
4
There are many reasons that we must enforce our cancellation policy:
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Mutual respect (both parties should respect each other’s time)
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Accountability (when people have a financial obligation they are less likely to cancel on short notice, forget and not be accountable/price shop)
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Loss of company revenue (there are costs associated with every business hour)
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Scheduling (backfilling can be difficult to impossible)
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Vetting policy abusers (unfortunately some people will cancel over and over again)
*Some exceptions can be made on a case by case basis.
ABOUT
A
HOME
INSPECTION
DREAMVILLE Home Inspector will conduct a non-evasive, visual inspection of the property. The inspector shall perform all duties in accordance with the TREC Standards of Practice. The property inspection is not a code inspection, title examination, nor a By-law compliance inspection. The Inspector does not offer an opinion as to the advisability or inadvisability of the purchase of the property, its value or potential use.